AR Recovery
Don't Write Off Revenue That Can Be Recovered
Many practices assume claims older than 180 days are uncollectable. Some billing teams recommend write-offs just to clean up the AR report. B3CARE takes a different view: aging AR is not dead revenue until every recovery path has been exhausted.
Our AR recovery specialists dig into old, denied, underpaid, misrouted, and previously written-off claims to reclaim balances most billing companies leave behind.
Old AR Cleanup
Denials, underpayments, COB disputes, timely filing exceptions, lost claims, and write-off review handled with recovery focus.
180+
Day claims reviewed for recovery paths
24 mo
Selective review window for balances
Only
Pay on recovery option when eligible
What We Recover
Recovery work starts where routine follow-up stopped.
AR Recovery is not ordinary payer follow-up. It is focused investigation of claims that were denied, ignored, underpaid, misrouted, or written off before every recovery option was used.
Medical necessity denials
Appeal preparation with clinical support, documentation review, payer policy alignment, and medical necessity proof.
Timely filing denials
Exception letters, proof of timely submission, clearinghouse evidence, payer correspondence, and resubmission strategy.
Coordination of benefits disputes
Primary and secondary payer disputes resolved through eligibility history, COB updates, and payer-specific follow-up.
Underpayments
Contracted rate review, payer payment variance identification, recoupment requests, and corrected payment follow-up.
Non-filed or lost claims
Identify claims that were never processed, rejected silently, routed incorrectly, or lost between systems.
Previously written-off balances
Recovery attempts on commercial and self-pay balances where payer rules, age, and documentation still allow action.
Recovery Process
A disciplined recovery workflow for old and complex claims.
We triage aged AR by opportunity, then work claims with the right payer-specific strategy instead of treating every old balance the same way.
AR aging audit
Review aged receivables by payer, balance size, age, denial category, claim status, and documentation availability.
Recovery prioritization
Rank claims by dollar value, payer rules, appeal opportunity, timely filing risk, and probability of collection.
Payer-specific strategy
Choose the right path for each payer: appeal, resubmission, COB correction, underpayment review, or documentation recovery.
Appeal and resubmission
Prepare corrected claims, appeal packets, proof of timely filing, supporting records, and payer-specific forms.
Payment tracking
Monitor recovered payments, payer responses, partial payments, adjustment activity, and unresolved balances.
Root-cause reporting
Identify the process failures that caused aging AR and recommend front-end, billing, or denial prevention fixes.
Aged AR Triage
Not every old claim is dead. Not every old claim is worth the same effort.
B3CARE prioritizes recoveries by age, dollar value, payer rules, documentation strength, appeal path, and collection probability.
120-180 days
High-priority review for payer status, appeal windows, missing documentation, and resubmission opportunity.
181-365 days
Deep recovery work on high-value balances, denied claims, underpayments, COB issues, and stalled adjudication.
12-24 months
Selective recovery for claims with proof, payer exceptions, patient balance opportunity, or contract underpayment evidence.
Written-off balances
Validate whether the write-off was appropriate or whether documentation, appeal, or payer correction options remain.
Recovery Signals
These are signs your old AR deserves another look.
Denied claims with missing appeal history
High-dollar balances over 120 or 180 days
Commercial claims paid below contract
Secondary claims stuck in COB disputes
Claims written off without payer proof
Aged accounts with no recent follow-up notes
Performance-Based Option
For large aged AR backlogs, recovery can be tied to results.
For practices with large volumes of aged AR, B3CARE may offer a contingency-based recovery arrangement. You pay only when we recover, which reduces project risk and aligns our incentives with your recovery outcome.
Eligibility depends on payer mix, claim age, documentation availability, balance size, and recovery opportunity.
Why Practices Use It
No upfront recovery project cost for eligible aged AR inventories
B3CARE is paid only when recoveries are successful
Aligned incentive around actual recovered revenue
Useful for large backlogs, old AR cleanup, and inherited billing problems
Connected Services
Recovery improves old revenue. These services protect future revenue.
Recovery FAQs
Common questions about AR recovery.
Can old medical claims really be recovered?+
Yes, many old claims can still be recovered when there is proof of timely filing, payer processing errors, incorrect coordination of benefits, underpayment evidence, missing appeal history, or documentation that supports resubmission or appeal.
What is the difference between AR collection and AR recovery?+
AR collection works active outstanding claims before they become severely aged. AR recovery focuses on older, denied, ignored, underpaid, or previously written-off claims that need deeper investigation and payer-specific recovery work.
Does B3CARE offer contingency-based AR recovery?+
For practices with large aged AR volumes, B3CARE may offer a performance-based recovery option where fees are tied to recovered revenue. Eligibility depends on claim age, payer mix, documentation, and recovery opportunity.
Recover Revenue Sitting in Old AR
You may have recoverable revenue hiding in aging claims.
B3CARE can review your aging report, written-off balances, denial history, payer mix, and documentation to estimate recovery opportunity.